I own a kennel in the Dallas, TX nouns. We have a client who have boarded their dog with us due to their home person damaged by fire. They have us fax an invoice to a number which they said was their insurance company. They next told us that they received a check and are waiting for it to clear and they will come and pay us and collect the dog. It have now be several weeks and they are not returning phone calls or a dispatch. I am wondering if they got the check and basically decided they'd to some extent keep they brass and have cast off their poor dog with us. All I can assume to do it fax a letter to this number and explain, but I don't really know for sure it is an insurance company or if they would even contemplation. Other than just taking it to small claims court, any suggestions on what to do? Thanks.
Answers: Well, they can do anything near that check that they want to. YOU are not party to any insurance claim. You will hold to sue them directly to get the boarding money. Or provide the dog, or put it down - whatever it is you usually do, when someone abandons their animal to you. Which is what sounds resembling what happened.
As it is several weeks, and you own had no contact beside the dog's owners, I think you can assume the issue has probably slipped their minds.
One possibility would be to turn the where they live and see if they are still within or if neighbours know where they might own gone.
It might also be worth sending that fax as you suggest, because the insurance company, if it exists will be interested.
I would try faxing the letter, it doesnt hurt to try. you're stuck will the dog, if you don't know where on earth they are, you cant carry them to court, probability are they moved out of the district they did live in, sorry.
I wouldn't totally madness yet. If this be a large adequate fire to have them relocated out of the house, it could cart months to get fund into the place. If this is the case, I'm sure that they are amazingly busy trying to get their lives put money on in demand.
Or they could have dumped the dog on you. Either means of access, you are not a party to the claim, so the company will not earnings you. They might, however, be interested in knowing that they salaried a bill for loss of use that was not incurred.
Answers: Well, they can do anything near that check that they want to. YOU are not party to any insurance claim. You will hold to sue them directly to get the boarding money. Or provide the dog, or put it down - whatever it is you usually do, when someone abandons their animal to you. Which is what sounds resembling what happened.
As it is several weeks, and you own had no contact beside the dog's owners, I think you can assume the issue has probably slipped their minds.
One possibility would be to turn the where they live and see if they are still within or if neighbours know where they might own gone.
It might also be worth sending that fax as you suggest, because the insurance company, if it exists will be interested.
I would try faxing the letter, it doesnt hurt to try. you're stuck will the dog, if you don't know where on earth they are, you cant carry them to court, probability are they moved out of the district they did live in, sorry.
I wouldn't totally madness yet. If this be a large adequate fire to have them relocated out of the house, it could cart months to get fund into the place. If this is the case, I'm sure that they are amazingly busy trying to get their lives put money on in demand.
Or they could have dumped the dog on you. Either means of access, you are not a party to the claim, so the company will not earnings you. They might, however, be interested in knowing that they salaried a bill for loss of use that was not incurred.