I'm the biller for a DME company and since May 23,2008 my Medicare claims had be rejected for the above reason (20359 ORDERING PROVIDER SECONDARY ID INVALID 2420E).
I use the software pc-ace32 pro and i added the npi # surrounded by all the order doctors but I'm still getting that error. Is anything else that I have to do?
I call Medicare EDI and a tech has to ring me back, 4 days a no phone.I need to resolve this issue or my boss is going to fire me. In the order provider section i own the Upin and Npi, i tried to send it short the UPIN and still gets rejected.
Do anybody know what to do? i will really appreciate.
Answers: As of May 23, 2008, the qualifier "1C" (Medicare Provider Number) or "1G" (Provider UPIN Number) will no longer be allowed. It sounds like your program is still inserting those prehistoric numbers somewhere on the claim/invoice or you are not over-riding them correctly. I'm not familiar beside your particular billing program so that's adjectives the help I can really grant. Good luck!
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I use the software pc-ace32 pro and i added the npi # surrounded by all the order doctors but I'm still getting that error. Is anything else that I have to do?
I call Medicare EDI and a tech has to ring me back, 4 days a no phone.I need to resolve this issue or my boss is going to fire me. In the order provider section i own the Upin and Npi, i tried to send it short the UPIN and still gets rejected.
Do anybody know what to do? i will really appreciate.
Are Progressive claims adjusters salaried on commission?
Answers: As of May 23, 2008, the qualifier "1C" (Medicare Provider Number) or "1G" (Provider UPIN Number) will no longer be allowed. It sounds like your program is still inserting those prehistoric numbers somewhere on the claim/invoice or you are not over-riding them correctly. I'm not familiar beside your particular billing program so that's adjectives the help I can really grant. Good luck!
Resolved Questions: